Customer Care

We're Here to Help

At Kadamparii Silk, your satisfaction is our priority. Our customer care team is dedicated to ensuring you have a seamless and delightful shopping experience. Please don't hesitate to reach out to us for any queries or assistance.

Contact Us

📧 Email: kadampariisilk@gmail.com
📞 Phone: +91 8838612023 , +91 9843163999
🕐 Working Hours: Monday – Sunday, 10:00 AM – 9:00 PM IST

Orders & Shipping

We process all orders within 2–3 business days. Domestic shipping typically takes 5–7 business days. You will receive a tracking number via email once your order has been dispatched. For expedited shipping, please contact us before placing your order.

Returns & Exchanges

We accept returns within 7 days of delivery, provided the item is unused, unwashed, and in its original packaging with all tags intact. To initiate a return or exchange, please email us with your order number and reason for return. Custom or sale items are non-returnable.

Product Care

To preserve the beauty and longevity of your silk saree, we recommend dry cleaning only. Avoid direct sunlight when storing, and keep in a cool, dry place wrapped in a muslin cloth.

Frequently Asked Questions

Are your sarees authentic silk?
Yes, all our sarees are crafted from genuine, high-quality silk using traditional weaving techniques.

Can I place a custom order?
Absolutely! We welcome custom orders. Please contact us with your requirements and we'll be happy to assist.

Do you ship internationally?
Yes, we do ship internationally. Shipping charges and delivery timelines vary by destination. Please contact us for more details.